What You’ll Do:

Reporting to the Assistant Manager, Business Solutions, you’ll engage with stakeholders as an advocate for the business to identify and describe business needs in terms of process and business requirements that will provide the best available solution to satisfy the need. 

The core parts of your role will be to: 

• Provides business analysis expertise in various business process and system integrations across the organization including implementation of multiple concurrent business initiatives to support projects and technology solutions. 

• Examines business needs and goals. Captures and assesses requirements, process and business problems to propose solutions and recommendations that improve existing business processes and promotes effective and appropriate system solutions. 

• Leads the evaluation of current state and future state business processes, perform gap analysis and develop/ implement process improvement solutions. Documents business requirements including creation of process models, maps, workflows, and diagrams. 

• Additional activities may include, leading/participating in working groups, information sessions, strategic planning, business capability planning, etc.  

• Develops test plans as required and is responsible for the execution of the test plans in conjunction with business units and the project and/or initiative stakeholders  

• Collaborates with stakeholders to determine project scope, vision, cost benefit analysis, risk factors.  Works with stakeholders to develop detailed solutions, estimates, and project plans in support of the business goals and in compliance with project methodology. 

• Translates conceptual business requirements into a clear, comprehensible, simplified manner that is comprehensible to all stakeholders. 

• Follows organizational standards to maintain quality of service and confidentiality 

• Develops practices and processes to ensure adherence to quality standards, change management and release management processes. Identifies strategic opportunities to add value to the business through improved processes, standards and methodologies 

• Accountable to manage and track the status of requirements and can clearly illustrate the connectivity between business goals/needs, defined requirements, delivered solutions, testing and validation throughout the project lifecycle. 

• Champions and participates in developing and advancing standards related to newer and emerging technologies.  

• Analyzes and executes reporting metrics and provides recommendations/requirements/solutions to improve business intelligence to support management decisions. 

• Supports enterprise roadmaps and planning by providing guidance on business need and impact that contributes to the overall requirements and organizational strategies and goals. 

• Provides technical leadership to junior team members and performs other duties within the Business Analyst function, as assigned.