News and Updates
Compassionate care for complex health needs: How MemberRx supports plan members and their loved ones
In June 2023, the MemberRx pharmacy began serving members of Ontario’s education community with complex health needs.
As the exclusive pharmacy distributor for specialty medications under your group benefits plan, the pharmacy supports over 2,600 patients, delivering specialty medications to benefit plan members and their eligible family members across Ontario.
The pharmacy works closely with patients to meet their delivery and dispensing needs, and all prescriptions filled by MemberRx are delivered to patients free of charge.
A focus on complex health needs
Specialty medications are prescribed to treat chronic, complex and/or rare conditions and often require special handling and ongoing patient support.
The MemberRx pharmacy team provides personalized, compassionate service with expert pharmacists who take the time to understand each patient’s unique health concerns and help them achieve the best possible outcomes through their medication(s).
“The pharmacist I talked to was so incredibly kind and listened to my concerns and gave a very knowledgeable answer. I love how kind and caring the team is! You’re all doing great! Thanks for all that you do."
~ MemberRx pharmacy patient
“They are courteous and very patient while answering all of my questions. This whole process works perfectly from start to finish. They are very caring individuals who take pride in their work.”
~ MemberRx pharmacy patient
What makes MemberRx unique?
The MemberRx pharmacy model minimizes the cost of dispensing expensive specialty medications. This allows your employee life and health trust (ELHT) to remain focused on providing the best possible health coverage, at the best value, for you and your family.
Your ELHT receives fixed funding from the provincial government to deliver health, dental and life benefits to you and your family. By prioritizing patient care over profits, MemberRx ensures plan members managing complex health needs get the support they need, while also delivering savings to your benefits plan to help sustain your overall coverage.
The MemberRx pharmacist team’s sole focus is on providing the highest quality patient experience and health outcomes for every patient they serve.
Learn more
To learn more about MemberRx, visit memberrx.ca or otip.com/group-benefits/memberrx.