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News and Updates

What is mandatory generic substitution?

Your health benefits plan is designed to provide you and your family with financial protection for a variety of medical expenses, including prescription drugs. Your prescription drug plan may have a cost saving feature known as mandatory generic substitution.


Be an informed shopper with My drug plan

Mandatory generic substitution will work best if you are an informed consumer, just like shopping for anything. My drug plan is a user-friendly online tool to help you manage your out-of-pocket expense.


Understanding limits on pharmacy mark-ups and dispensing fees

Your pay-direct benefits card makes it easy and convenient when filling a prescription. Your drug claim gets processed right at the counter and instantly you are told the amount covered by your plan. How did the pharmacy determine this amount for your drugs? 


How to save your money and time when filling prescriptions

Are you taking or planning on taking a drug for a chronic medical condition such as high cholesterol, high blood pressure, ulcers or acid reflux, or a drug prescribed for a long term such as oral contraceptives? If so, by changing the way the pharmacy fills your prescriptions, you may be able to save some money.