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News and Updates


What is mandatory generic substitution?

Your health benefits plan is designed to provide you and your family with financial protection for a variety of medical expenses, including prescription drugs. Your prescription drug plan may have a cost saving feature known as mandatory generic substitution.

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Be an informed shopper with My drug plan

Mandatory generic substitution will work best if you are an informed consumer, just like shopping for anything. My drug plan is a user-friendly online tool to help you manage your out-of-pocket expense.

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Understanding limits on pharmacy mark-ups and dispensing fees

Your pay-direct benefits card makes it easy and convenient when filling a prescription. Your drug claim gets processed right at the counter and instantly you are told the amount covered by your plan. How did the pharmacy determine this amount for your drugs? 

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How to save your money and time when filling prescriptions

Are you taking or planning on taking a drug for a chronic medical condition such as high cholesterol, high blood pressure, ulcers or acid reflux, or a drug prescribed for a long term such as oral contraceptives? If so, by changing the way the pharmacy fills your prescriptions, you may be able to save some money.

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